Most players worry the sign-up will stall or cost a second account, so this page shows the exact steps and checks.
Ready to register
You will have one account open and know the checks, which take 36 hours.
Pick the e-mail address you check every day, because it becomes your login and receives the password reset link if you forget your password.
Have your identity document in hand, since the name, date of birth and address must match it exactly. Set Australia as your country and Australian dollars as your currency.
Tick the terms, then confirm you are 18 or older, live in Australia and hold no other account here. Rich Casino N.V. holds licence OGL/2008/3920/308 from the Gaming Control Board Curaçao.
Support desk
Open live chat first, because it runs around the clock and handles a stalled sign-up fastest. For cases that need more detail, email [email protected]. If you cannot reach the site at all, call +61 97 131 7984.
Use live chat when the sign-up freezes or shows an error. Keep the screen open, so you can describe exactly where it stopped.
Email suits detailed cases that need a written trail. Note the date and time of each failed attempt.
Send one message with everything support needs. Include the email address you registered with, the country you chose, and a screenshot of the error.
Rich Casino payouts
Licence OGL/2008/3920/308 from the Gaming Control Board Curaçao requires these checks, and a review takes up to thirty-six hours.
| Document | What it confirms |
|---|---|
| photo ID | Name, date of birth and photo · Before your first withdrawal |
| proof of address | Residential address on your account · Before first withdrawal, at the latest |
| payment method screenshot | Payment method you deposit with · Latest by the first withdrawal |
Useful the moment you start sign-up, and again when the first documents are requested.
Compare the name and date of birth on your photo ID with the details you enter at sign-up. Every character counts, including middle names, spelling and the order of day, month and year. Verification checks your photo ID and proof of address against the account, so a mismatch sends the file back for correction. Your payment method screenshot should carry the same name. A nickname or shortened name looks like a different person to the reviewer. Check the spelling against the document itself, and keep it beside you while you sign up.
Your email address does two jobs. It is your login, and it is where the password reset link is sent if you lose access. Choose an address you check often and that nobody else can open. Country and currency are the other settings that stick. Australia and Australian dollars, shown as A$, are the values this market uses. Once the account exists, a wrong email is awkward to fix, because every reset depends on it. Read each field once more before you confirm, and take the extra minute now.
Make a first deposit of A$14 or more, and the welcome offer follows your registration. The cashier lets you choose the offer at the moment of deposit. Verification covers your photo ID, proof of address and a payment method screenshot, and it runs before your first withdrawal at the latest. The review itself takes 36 hours. Rich Casino N.V. holds licence OGL/2008/3920/308 from the Gaming Control Board Curaçao, and the licence requires these checks on every account. Plan the document check around your first withdrawal, not your first deposit.
Gather these items so the sign-up runs without a stop.
8 payment methods
Choose a method in the cashier and deposit at least A$14; the methods below are the ones this casino accepts.
| Cashier options | Min deposit | Up to | Processing time |
|---|---|---|---|
| Mastercard | A$28 | A$85,900 | Usually 40 hours |
| Google Pay | A$14 | A$85,900 | Withdrawn in 23 minutes |
| Paysafecard | A$14 | A$85,900 | Paid within 23 minutes |
| PayID | A$14 | A$85,900 | Processed in 23 minutes |
| Neteller | A$14 | A$85,900 | Paid within 23 minutes |
| Skrill | A$14 | A$85,900 | Typically 23 minutes |
| POLi | A$14 | A$85,900 | Typically 23 minutes |
| Apple Pay | A$14 | A$85,900 | Paid within 23 minutes |
Rich Casino rules
Read this the moment you decide to join, before you spend time on sign-up.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ |
| Residence | Residents of Australia |
| Accounts per person | One account per person |
| Personal details | Exactly as on your photo ID |
| Account currency | Australian dollars (A$) |
| Minimum first deposit | A$14 |
New accounts
Open the cashier after sign-up and pick the welcome offer as you make your first deposit.
New players
113% to a maximum of A$910 + 216 bonus spins
Deposit from A$14 in the cashier to unlock a 113% match up to A$910, 216 free spins, 43x wagering, valid 35 days.
Get bonus18+ · Gambling can be addictive, so play responsibly and within your budget.
Each Monday
5% · worth up to A$490
Get 5% of your net losses from the week back, capped at A$490, paid on Monday with 5x wagering.
Get bonus18+ · Gambling can be addictive, so play responsibly and within your budget.
Weekend players
20 spins
Choose this offer in the cashier with a deposit from A$28 at the weekend to get 20 free spins, 43x wagering, valid seven days.
Redeem offer18+ · Gambling can be addictive, so play responsibly and within your budget.
Unblock your sign-up
Fear that a stuck sign-up means starting over or opening another account.
Check spam and junk folders first, because automatic filters often hold confirmation emails there. Silence for several minutes usually points to that filter or to a small typo in the address.
Look at your residential address first, since a refusal points to one outside Australia. Players must be 18+ and live in Australia, so an ineligible date of birth stops registration too.
Think back to earlier sign-ups, since each person gets one account at Rich Casino, tied to one email address. The message that the address is in use means an account already exists.
New players
Read this before you register, or when a sign-up stops and you need a clear next step.
Wait until your first deposit, because nothing has to be entered before the welcome offer. You select the offer during that deposit, so there is no separate step to finish.
Choose the currency during sign-up, because accounts run in Australian dollars, shown as A$. If you need a different currency later, ask the support team by live chat.
Complete registration first, because the welcome offer follows it. After you log in, go to the cashier, where the offer is picked at the moment of deposit.
Finish registration without a deposit, because none is needed to complete it. If the sign-up stops, ask support for the next step rather than starting a second account, because duplicate accounts are closed. Make your first deposit in the cashier whenever you are ready to play.
Check the licence first, because it tells you who runs the site. Rich Casino N.V. holds licence OGL/2008/3920/308 from the Gaming Control Board Curaçao. The company has operated since 2008.
Plan for 36 hours, because the Curaçao licence requires these checks. Photo ID, proof of address and a payment method screenshot are reviewed in that window. If the checks run past it, contact support by live chat, phone or e-mail, which runs round the clock.
Set your limits as soon as the account is open. For free help 24 hours a day, call the National Gambling Helpline on 1800 858 858, or find peer meetings through Gamblers Anonymous Australia.
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